Good coverage on willfull blindness - think this also applies to us in our daily lives - what do you think.
Full article is at Bnet Link to Bnet article
It doesn’t matter whether the company is large or small, old or young, high tech or blue collar manufacturing. The reality is that no leader is fully informed of what is happening on his or her watch.
Ignorance Isn’t Bliss
Of course in theory, this shouldn’t happen. The chain of command should ensure that information reaches the top. Daily reports should flag critical issues. Balance sheets should indicate significant trends. And they all do - up to a point. The problem is that none of them works quite well enough.
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