17 January 2011

How to make sense of a new hire, a touchy stranger, a potential lover, and other perplexing encounters.

People are hugely overconfident about their ability to judge others in general, and recruiters may be particularly so. The reality, says Allen Huffcutt of Bradley University, is that the interview is a dicey venue in which to get a good read on someone. "You've got a high stakes situation, an interaction between strangers, and a general inability to verify what candidates say," says Huffcutt, who has spent his career parsing job candidates.

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